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Got an idea to improve VolunteerHub?

Welcome to our Feedback Site! Your feedback is very important to us, as it helps VolunteerHub and the services we offer to grow and improve. Our technical team will reference this page periodically for consideration when planning updates to the system.

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  • Got an idea? Post it below. Remember to be as detailed as possible and explain the problem you’d like us to solve.

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    • Got an idea to improve VolunteerHub? 333 ideas
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  1. finish the subevents implementation

    I want to be able to break events into several sub-events (shifts, for example) that users can sign up for.

    89 votes
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    9 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  2. make recurring events easier to deal with

    84 votes
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    21 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
    started  ·  VolunteerHub responded

    This idea is very broad. While some ideas have not yet been addressed, many of the suggestions provided in the comments have been implemented!

  3. Automatic age restrictions for events

    Allow the sytem to detect age by entering their birthday in the user form. Then allow an event to be set with an age restrictions instead of using the user group feature with reservations.

    80 votes
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    planned  ·  8 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  4. on-going events that have no start or end time

    I want to add continuous, on-going events that don't have start or end times.

    59 votes
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    planned  ·  7 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  5. Birthday messages

    I would love to have the ability to send out automated birthday messages to our volunteers via email.

    56 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  6. add a feature for archiving inactive users

    53 votes
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    planned  ·  1 comment  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  7. allow import of events from a spreadsheet

    To start up with volunteer hub, we just had to enter 50 events. We exported them into a spreadsheet from Outlook expecting to be able to import them and then make modifications but instead ended up creating each event individually.

    48 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  8. Allow Volunteers to add notes/comment to a volunteer sign up slot.

    It would be great if there was an option for volunteers to add a comment to a slot they are signing up for. For instance, if the slot is from 11am - 1pm but the volunteer can only come from 12 noon - 1pm, allowing them to add a note/comment to that effect would be very helpful to everyone! They may also have a question that they can post and the administrator could get back to them (ie: can I bring my child?)

    46 votes
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    14 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  9. On the email subject line include event date and time to prevent confusion when receiving more than one email.

    42 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  10. Allow volunteers to sign in and out more than once a day serving different events

    I have a number of volunteers who serve in multiple roles, for example mentoring and also teaching. If they do two different events the same day, they cannot sign in for the second event of the day.

    37 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  11. Allow the ability to add primary contact information when making a group reservation.

    In order to make a group reservation we have to go to "Registered User" and add a particular group. However, we are unable to designate someone as the group's primary contact. It would be helpful to also capture the contact's name, phone number, and email address without navigating away from this page. This person should be flagged as the primary contact vs. blending in with other registered users in this group. Right now we have to keep track of all of the bookings and primary contact information in a separate database.

    36 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  12. Allow parents to create a family account for easy registration, sign up and check in.

    The idea would be to allow families to register with names of each family member, sign up for a shift, and check in under one account. I get feedback from families on how time consuming it is to fill out all the same information during registration, along with logging in and out to schedule themselves and their children. We don't use the guest feature as the kids (guests) usually need their hours tracked.

    29 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  13. Allow users to create custom reports and edit information that is displayed on standard reports

    29 votes
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    under review  ·  2 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  14. automatically flag no-shows

    Our organization handles hundreds of volunteers a month serving in a dining room and I'd love to see an automatic flagging feature for no-show volunteers. Ideally, I could set the number of "strikes" they can earn until they are barred from logging in, BUT I wouldn't want volunteers to be AUTOMATICALLY barred after, say, three strikes. I'd rather get an email notification asking for my approval to bar a volunteer when they earn their third strike, just so it's easier to account for case-by-case circumstances more proactively than reactively.

    22 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  15. Personalize emails going out to volunteers

    Personalize emails going out to volunteers so that each person receives a mail addressed to them.

    22 votes
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    3 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  16. Add Folders to the Masters Tab

    We have several pages of Masters since we host several events through our VH site. Is there a way to create folders so we can clean up and locate a specific Masters copy for a specific Event Group quickly?

    21 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  17. Create a question type where users CAN select more than one answer.

    Currently, you have to create create multiple yes/no questions where the volunteer has to answer to all the questions instead of only being able to select the options they are interested in.

    20 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  18. Allow a volunteer to select multiple events/shifts, current process is cumbersome if want to work multiple shifts

    Volunteers need ability to select multiple events/shift, before going to the next screen. while preventing volunteer from double booking themselves. Also included selected events in 1 email notifications

    18 votes
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    under review  ·  3 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  19. Add multiple volunteers to a user group at once

    I would love to see a feature that allows you to add multiple volunteers to a user group at one time. Currently, if you're looking to add 10 volunteers to a user group, you must go into those 10 profiles, click edit, and scroll to the bottom of their profile to add them to a new user group.

    17 votes
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    4 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
  20. allowing kiosk to have different rules per program/event group to meet needs of different volunteer events

    For larger organizations with multiple sites, it is sometimes appropriate to grant hours on check in or check out for different simultaneous events across the organization.

    16 votes
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    5 comments  ·  Flag idea as inappropriate…  ·  Delete…  ·  Admin →
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