Got an idea to improve VolunteerHub?

Welcome to our Feedback Site! Your feedback is very important to us, as it helps VolunteerHub and the services we offer to grow and improve. Our technical team will reference this page periodically for consideration when planning updates to the system.

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How would you suggest we improve VolunteerHub?

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  1. 75 votes
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    • finish the subevents implementation

      I want to be able to break events into several sub-events (shifts, for example) that users can sign up for.

      67 votes
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      • Automatic age restrictions for events

        Allow the sytem to detect age by entering their birthday in the user form. Then allow an event to be set with an age restrictions instead of using the user group feature with reservations.

        59 votes
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          planned  ·  4 comments  ·  Admin →
        • on-going events that have no start or end time

          I want to add continuous, on-going events that don't have start or end times.

          46 votes
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            planned  ·  6 comments  ·  Admin →
          • allow import of events from a spreadsheet

            To start up with volunteer hub, we just had to enter 50 events. We exported them into a spreadsheet from Outlook expecting to be able to import them and then make modifications but instead ended up creating each event individually.

            42 votes
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            • 42 votes
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                planned  ·  1 comment  ·  Admin →
              • Create a permission for Volunteer Group Leaders to be able to see who has signed up for their events?

                Currently we have to print a report for our group leaders multiple times before their event to give them an update of who has signed up. Very time consuming. We have 700 groups so it's not appropriate to give all of them permission as is described in the previous post on this topic. https://volunteerhub.uservoice.com/forums/14383-volunteerhub-feedback/suggestions/1179593-make-a-group-leader-designation-that-allows-a-sele

                41 votes
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                  We are planning a solution for this. However, it cannot be developed in the current interface due to restrictions within the code. Our team is currently designing a new administrative interface that will allow more flexibility for features like this, but we cannot provide timelines at this time. Once the interface is closer to being complete, we will start to notify customers.

                • Birthday messages

                  I would love to have the ability to send out automated birthday messages to our volunteers via email.

                  35 votes
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                  • Allow Volunteers to add notes/comment to a volunteer sign up slot.

                    It would be great if there was an option for volunteers to add a comment to a slot they are signing up for. For instance, if the slot is from 11am - 1pm but the volunteer can only come from 12 noon - 1pm, allowing them to add a note/comment to that effect would be very helpful to everyone! They may also have a question that they can post and the administrator could get back to them (ie: can I bring my child?)

                    31 votes
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                    • 30 votes
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                        1 comment  ·  Admin →
                      • Allow the ability to add primary contact information when making a group reservation.

                        In order to make a group reservation we have to go to "Registered User" and add a particular group. However, we are unable to designate someone as the group's primary contact. It would be helpful to also capture the contact's name, phone number, and email address without navigating away from this page. This person should be flagged as the primary contact vs. blending in with other registered users in this group. Right now we have to keep track of all of the bookings and primary contact information in a separate database.

                        21 votes
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                        • option for user/admin to disable email notifications

                          We have confirmation and reminder emails set up for each of our shifts. However, we have been getting requests from some of our 500+ volunteers to disable the email notification option for them. Most of our volunteers don't mind but for those who are working 6-10 shifts per week, it can become overwhelming. We would like an option that would allow us to disable email notifications for specific volunteers.

                          20 votes
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                          • Allow volunteers to sign in and out more than once a day serving different events

                            I have a number of volunteers who serve in multiple roles, for example mentoring and also teaching. If they do two different events the same day, they cannot sign in for the second event of the day.

                            18 votes
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                              1 comment  ·  Admin →
                            • Allow volunteers the ability to see who else has signed up for a task.

                              A calendar view so that volunteers can see who else has signed up for a task.

                              There are situations where some volunteers do not want to work with others, or the fact that some volunteers like to work with certain individuals, the ability to see who has signed up for a task.

                              18 votes
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                              • Personalize emails going out to volunteers

                                Personalize emails going out to volunteers so that each person receives a mail addressed to them.

                                16 votes
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                                  1 comment  ·  Admin →
                                • create a report with check-in and check-out times for volunteers

                                  Have a report that shows the check-in and check-out times for events in addition to the volunteers hours for the event.

                                  15 votes
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                                  • Create a report that shows only open events.

                                    When trying to fill open events, I have to scroll through hundreds of full events. Filling open events would be so much faster if I only had to monitor open events.

                                    12 votes
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                                      1 comment  ·  Admin →
                                    • Make all automated emails editable by the organization.

                                      The emails such as the Awaiting Account Activation are not editable and should be.

                                      11 votes
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                                      • More Intelligent Deduplicate Feature

                                        Presently, it seems the only algorithm for detecting duplicates is First Letter/First Name + Same Last Name (e.g. Abigail G Adams and Andrew W Adams are considered duplicates when their names/all contact info are completely different).

                                        This results in many unnecessary "duplicates" admins have to sift through.

                                        10 votes
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                                        • allowing kiosk to have different rules per program/event group to meet needs of different volunteer events

                                          For larger organizations with multiple sites, it is sometimes appropriate to grant hours on check in or check out for different simultaneous events across the organization.

                                          10 votes
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